Your privacy is critically important to us. At Mad Lab we have a few fundamental principles:
We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We don’t store personal information on our servers unless required for the on-going operation of one of our services.
Below is our privacy policy which incorporates these goals: (Note, we’ve borrowed the below policy from Automattic, who created and published it under a Creative Commons Sharealike License.)
If you have questions about deleting or correcting your personal data please contact our support team.
Mad Lab Media Group LLC. (“Mad Lab”) operates several websites including madlabmg.com, madlab.me, support.madlab.me.. It is Mad Lab’s policy to respect your privacy regarding any information we may collect while operating our websites.
Website Visitors
Like most website operators, Mad Lab collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Mad Lab’s purpose in collecting non-personally identifying information is to better understand how Mad Lab’s visitors use its website. From time to time, Mad Lab may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Mad Lab also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. Mad Lab only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Mad Lab’s websites choose to interact with Mad Lab in ways that require Mad Lab to gather personally-identifying information. The amount and type of information that Mad Lab gathers depends on the nature of the interaction. For example, we ask visitors who wish to register on our blog, or who wish to submit support tickets to provide a username and email address. Those who engage in transactions with Mad Lab – by purchasing a website maintenace package, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Mad Lab collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Mad Lab. Mad Lab does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Mad Lab may collect statistics about the behavior of visitors to its websites. Mad Lab may display this information publicly or provide it to others. However, Mad Lab does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Mad Lab discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Mad Lab’s behalf or to provide services available at Mad Lab’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Mad Lab’s websites, you consent to the transfer of such information to them. Mad Lab will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Mad Lab discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Mad Lab believes in good faith that disclosure is reasonably necessary to protect the property or rights of Mad Lab, third parties or the public at large. If you are a registered user of a Mad Lab website and have supplied your email address, Mad Lab may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Mad Lab and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Mad Lab takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Mad Lab uses cookies to help Mad Lab identify and track visitors, their usage of Mad Lab website, and their website access preferences. Mad Lab visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Mad Lab’s websites, with the drawback that certain features of Mad Lab’s websites may not function properly without the aid of cookies.
Business Transfers
If Mad Lab, or substantially all of its assets were acquired, or in the unlikely event that Mad Lab goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Mad Lab may continue to use your personal information as set forth in this policy.
Ads
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Mad Lab and does not cover the use of cookies by any advertisers.
Privacy Policy Changes
Although most changes are likely to be minor, Mad Lab may change its Privacy Policy from time to time, and in Mad Lab’s sole discretion. Mad Lab encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Change log:
November 15, 2011 – Instituted privacy policy.